Privacy at Apex

We believe your store data belongs to you and should stay with you. Our apps connect directly to Shopify's API, process everything locally, and never send your data to external servers.

Our Privacy Principles

What Each App Accesses — and Why

We follow the principle of minimal permissions. Each app requests only the Shopify access scopes it strictly needs to function. Here's a transparent breakdown.

Apex Stock Counter

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Shop Information

Shop name, domain, and email — used solely for authentication and to identify your store when providing support.

📦

Products & Inventory (read-only)

Product variants and inventory levels. The app reads this data to display stock counters on your storefront. It never modifies anything.

💡 How data is handled: Stock Counter injects a lightweight script into your theme via Shopify's Theme Extensions API. It reads inventory data in real-time and renders badges directly in the browser. No data is stored on our servers.

Apex Inventory Management

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Shop Information

Shop name, domain, currency, and email — for authentication, currency formatting, and support.

📖

Read Products

Product titles, variant names, SKUs, prices, costs, images, product types, vendors, tags, and inventory policies. Displayed in your dashboard for browsing and management.

✏️

Write Products

Enables inline editing of prices, costs, SKUs, product status, types, vendors, tags, and collections — directly from the dashboard without leaving the app.

📦

Read & Write Inventory

Reads stock quantities across all locations. Write access allows you to adjust quantities inline, enable inventory tracking at new locations, and toggle selling policies.

📍

Read Locations

Location names and IDs — so you can switch between warehouses, stores, and fulfillment centers in the dashboard.

📢

Read & Write Publications

Lets you view and control which sales channels (Online Store, POS, etc.) each product is published to, directly from the Publishing column.

💡 How data is handled: All inventory and product data is fetched directly from Shopify's API and displayed in your browser. The app uses browser cache (session storage and IndexedDB) for performance — so subsequent loads are instant. Your preferences (column settings, dark mode, thresholds) are stored in localStorage. No product, inventory, or personal data is ever sent to or stored on our servers.

Technologies We Use

Our apps use standard, privacy-respecting web technologies:

• Browser Local Storage — Stores your display preferences, theme settings, and column configurations. Stays on your device.
• Session Storage & IndexedDB — Temporarily caches inventory data for fast load times. Clears automatically when you close your browser or after 10 minutes.
• Shopify Theme Extensions API — Apex Stock Counter uses Shopify's official extension system. No unauthorized code injection.
• OpenWidget Chat — Our support chat widget uses a single cookie to function. You can reject it — we just won't be able to chat with you.

What We Don't Do

• We don't collect or access your customers' personal information.
• We don't use third-party analytics, tracking pixels, or ad networks.
• We don't sell, share, or rent any data to anyone.
• We don't store product or inventory data on external servers.
• We don't send marketing emails after uninstall.

Data Sharing

We do not share your information with third parties. The only exception: we may disclose information if required by law, such as in response to a valid subpoena or court order.

Data Retention & Deletion

We retain basic shop information (name, domain) only while the app is installed — solely for authentication and support purposes. When you uninstall any Apex app, all associated data is deleted from our systems within 48 hours. Browser-stored data (cache, preferences) remains on your device until you clear it.

Your Rights

You have the right to:

• Access any information we hold about your store.
• Request correction of inaccurate data.
• Request complete deletion by uninstalling the app or contacting us.
• Clear all locally stored data at any time via your browser settings.

Changes to This Policy

We may update this policy to reflect changes in our apps or for legal reasons. When we do, the "Last Updated" date will change. For significant changes, we'll make reasonable efforts to notify you.

Contact

Questions about privacy? We're an open book. Use the chat widget below to reach Arda directly — we typically respond within a few hours.